Shipping and Return Policy

• Tracking details are shared with the customers within 2 hours of shipping from
• Shipping time is an estimated duration which can vary based on several
• Shipping time is calculated excluding Saturdays, Sundays and public
• Any damage to the product during shipping will be taken up with the respective courier
• Shipping address refers to where the product has to be shipped and therefore you are requested to mention your complete address with pin/zip code and a working phone
• Billing address refers to the address where a customer receives their credit card

We at have a multi-level check to ensure that a genuine and top-quality product reaches our customer. Still if you receive a damaged product or you do not like the product, you can return the product as per below mentioned guidelines.

• Product can be exchanged only if issue is notified within 48 hours of receiving the product.
• The product will be checked by the team on return and action will be taken accordingly.
• The customer will receive a gift card worth the amount of the product, which can be used for future purchases at (www.redearthroasters.com)